self-publishing

Writers & The Zero Moment Of Truth

 

In our last post we discussed the importance of Micro Moments for writers. Micro moments present opportunities for writers to build their communities and/or market their books, assuming the timing is right. Micro moments comprise the first step in what we are calling the Audience Location Journey.

Here’s an example: assume that you have written a phenomenal work about a woman who is stranded on a distant planet without food or water. She will need to use all the ingenuity she possesses to survive until her crew can make it back to rescue her. Sound familiar? Of course it does. Your book could be the kissing cousin of the best-selling The Martian. And that’s not a bad thing, for if you can identify positive tweets and posts about The Martian, and connect with the authors of those sentiments, you may also find your own audience. Marketing experts call this an “affinity audience.”

Let’s further assume that your affinity audience has finished The Martian and is looking for a similar book to read. They are full of “intent to buy” but aren’t sure which book they will be buying. So they whip out the phone, pad, or computer and start researching. Google calls this The Zero Moment of Truth, which is “the precise moment when they [your potential readers] have a need, intent or question they want answered online.” This is the second step of the Audience Location Journey.

And journey it is, for in this phase your potential reader moves back and forth between devices (phone to computer and back again) and channels (Twitter, Facebook, et. al), checking prices, reviews, and in the case of books, asking for recommendations or simply taking a look, for example, at friends’ Bookshelves on GoodReads.

The marketing task, then, is this: to “shape” your potential reader’s journey — and anticipate the questions s/he might ask along the way.

This requires that you understand your reader’s intent. Indeed, one of the truisms of marketing today is that intent and immediacy of messaging are more important, as Lisa Gevelber of Google notes, than “reach and frequency.”

Zero_IMG_02_

So, where should you start? We suggest you first answer a number of questions, such as:

* What questions will the user want answered? And what are the answers?

* What kind of cover images or art will hook the user?

* What blurb works best to compel the reader to continue reading?

* Which books are similar to your book?

Keep in mind that your marketing efforts at this stage are not so much about “your” work but rather about addressing what your potential reader wants — what they feel comfortable with. To be sure, in the “morphology” of reader taste similarity takes pride of place. As a result, especially if you are a self-published author, you might want to engage in a species of resemblance marketing.

Another way of looking at this is that the answer to every potential reader question is this: “It’s like the book you just read (but with a slight twist).”

Let’s make this more concrete. Take a look at the following three book covers.

Notice the family resemblances? Now is not the time and place to talk in depth about our desire, or lack thereof, for originality in what we read (and see). Notwithstanding, it is important to take into account the degree to which the publishing industry shapes your readers’ tastes. Tim Parks in a recent NYRB article describes the situation as thus:

The difficulties of the writer who is not yet well established have been compounded in recent years by the decision on the part of most large publishers to allow their sales staff a say in which novels get published and which don’t. At a recent conference in Oxford–entitled Literary Activism–editor Philip Langeskov described how on hearing his pitch of a new novel, sales teams would invariably ask, “But what other book is it like?” Only when a novel could be presented as having a reassuring resemblance to something already commercially successful was it likely to overcome the sales staff veto. 

In closing, we should point out that your “public face” (cover art, web site, etc.) needs to be professional and enticing — in short, it needs to pass the “gut test.” If it does pass that test, and many don’t, then you have a chance to further influence the reader’s Zero Moment of Truth. In our next post, we will discuss the different ways you can do that.

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Pinterest for Authors

Every morning I spend a few hours collecting content to share on the Find My Audience social media platforms. I look for trends in the publishing industry and I pay special attention to the articles that describe how things are changing for writers (and readers, for that matter).

The publishing industry is always evolving and it adapts with the times—and fast! That said, in today’s age an author’s success is dependent on his or her ability to hit a moving target. Authors are left wondering, “What can I do to keep up?”

One thing the experts do agree on is the need for authors to focus on building a strong social media presence—right now. The social web is where things are happening for authors these days; and it makes sense, considering that’s where their readers spend their time.

One of the best social media platforms for reaching readers and sharing content on the web is Pinterest. You can use it as a tool to introduce yourself, engage with your audience, and drive traffic to your various websites.

What is Pinterest?
Jon Reed describes Pinterest as “a virtual corkboard – a place to pin your interests. You create and arrange boards on specific topics and pin images and other media such as video to them.” In essence, Pinterest is a referral engine that is filled with customer insight intelligence. Seth Fiegerman adds to the conversation in his article explaining why, “Pinterest Drives More Traffic to Publishers Than Twitter, LinkedIn, and Reddit Combined.” He says that, “When it comes to referral traffic from social networks, there’s Facebook and Pinterest—and then there’s everyone else.” Instead of having to ask people what they like, they tell you by pinning it.

Why is Pinterest a useful tool for authors?
It gives you the opportunity to share your content and your books with your current audience, as well as many potential prospects. As long as you have a visual representation of the work you have done – book covers, book trailers, illustrations from your novel, fan art, or even a headshot – you can pin links to your work, driving traffic to your website(s). Because referral marketing is so powerful in the publishing industry, it’s no wonder why successful authors are starting to use Pinterest. It screams book marketing!

Authors who are on Pinterest already?
Take a look at some of these Young Adults authors who already have accounts on Pinterest:

Lisa Shafer (Confessions of an Average Half-Vampire): http://pinterest.com/lisawriting/
Laura Thomas (Tears To Dancing)http://pinterest.com/lauracthomas/
Todd R. Tystad (Blue Hill): http://pinterest.com/toddrtystad
Sara Zarr (Story of a Girl, How to Save a Life, etc.): http://pinterest.com/sarazarr
Amie Kaufman (Wrecked): http://pinterest.com/amiekaufman
Lynne Kelly (Chained): http://pinterest.com/lynnekellyh
Caitlin Kittredge (The Iron Codex series, etc): http://pinterest.com/caitkitt/

So how do you get started?

  • Sign up. You have the option to log in using your email, Facebook or Twitter account. I recommend connecting with one of your existing social media accounts because it will be significantly easier for you to find your friends, family members, and favorite public figures or blogs to follow.
  • Create your profile. You get to choose a username for your account. Keep it consistent with your other social media usernames. That’ll make it easier for your fans and potential followers to find you.
  • Check your settings. Turn your email notifications on. You want to know who is pinning what, and overtime you’ll start to understand the “why” behind their behavior. Having access to the “whom”, “what”, and “why” is important.

How do you pin?

  • Install the Pin It Button. With the Pin It button on your browser, you can easily pin any of the content you have on your page.
  • Add a Pin. When you are browsing the web and you want to add a pin, you can click the Pin It button on your bookmark bar or on the website you are pinning from. Then, Pinterest will give you the option to select which board you’d like to pin it to.
  • Create a New Board. Everything you pin is added to a board you have created. You can do so by clicking the “Add +” button in the upper right-hand corner of your main Pinterest page. Select the option to Create a Board. You can name your boards anything you’d like–but try to be specific, so that when potential users search for pins or boards similar to your board, it will show up in their search results.
  • Repin from Your Feed. You are able to see what your followers are pinning as well. In order to repin their post, all you have to do is run your mouse over the pin and select the “Pin It” button. It’ll direct you to the board you’d like to pin it to.
  • Like and Comment. Engage with your Pinterest community! Like pins; comment on pins; get to know your followers and let them get to know you.

Sources used for the above information:

–Alexa Davis

At Find My Audience, we understand that not all authors are marketers. That being said, growing your social audience can expand your readership and book sales. You don’t have to be a book marketer to find new readers online. We are here to simplify this process for you. Sign up today and connect with potential readers across the globe.

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The Do’s and Don’ts of Facebook for Writers

If you’re a writer who wants to build a thriving fan base around your latest book, facebook  is still one of the best places on the web to do so.

Your facebook presence could catapult you to the next stage in your career, opening up hundreds of shiny new opportunities for you and your book…but you have to do it right.

Here are a few do’s and don’t’s that will help you make it happen.

DON’T: BE LAZY
There’s worse no faux pas than writers who join facebook groups to try to sell their fiction books to other writers. It’s like real estate agents trying to sell houses to other real estate agents, or car salesmen trying to sell to other car salesmen.

Yes, writers are also people who read from time to time, but they don’t join groups called “New Top Authors” to look at what YOU wrote.

DO: KNOW WHERE YOUR READERS ARE
Join groups where you’ll find people who love the genre you write in. Find people who will look to their facebook groups when they want to buy new books. Create posts that will be relevant to them, and will get your name remembered.

Don’t sell to them, befriend them – so that when that day comes, they’ll look to you.

DON’T: ACT CREEPY, DESPERATE OR PUSHY
People typically don’t log on to facebook with the intention to buy books. They log in to be entertained, to discover fun and interesting things, and to stay up to date with the things they care about. Your job is to integrate yourself seamlessly into their objectives, not rush in and ruin their downtime with rude interruptions and unwanted marketing.

You want attentive, interested people who are dying to hear about your new work, right?

Well, your typical facebook users won’t be in that mindset until you give them a reason to be. Interest is something you have to cultivate, not force.

Find your perfect space (a facebook page or group) to draw people into your world. Think  about what it will take for people to know, like and trust you.

DO: BE FRIENDLY & USEFUL
Engage with people through groups and other relevant pages. Ask your friends for introductions, like people’s stuff, and build relationships.

No one will feel threatened or offended if you’re adding value as opposed to self-promoting. Any self-promotion can come later, because once earned, you’ll be offered opportunities to do so with open arms.

We all know how we’re good at helping people, deep down. We know what people would appreciate from us most. A great sense of humour, for example – a caring ear, or fantastic advice. Even if it’s something you feel you could charge for – ESPECIALLY if it’s something you feel you could charge for – it is essential that you share it.

Sometimes your generosity will pay off right away, and sometimes not, but it’s the only way your marketing ever will.

About The Author
Stephanie Lennox is an award-winning author, keynote speaker, holistic writing coach and wellness advocate. She’s also the founder of “The Authorship Program®” – a book, blog and online course that helps writers write successful books and lead successful lives through spirituality and personal development. For free tips on feeling well and writing well, you can visit her at www.theauthorshipprogram.com.

At Find My Audience, we understand that not all authors are marketers. That being said, growing your social audience can expand your readership and book sales. You don’t have to be a book marketer to find new readers online. We are here to simplify this process for you. Sign up today and connect with potential readers across the globe.

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Why Similarities Are Important In Book Marketing

We’re new to the publishing industry and so we have been, for the last year or more, eagerly devouring articles from industry notables in an attempt to “school” ourselves in the language and practice of publishing. We have, in particular, learned quite a bit from Peter McCarthy and Mike Shatzkin, founders of Logical Marketing. Their posts have not only enlightened us but have reassured us that we are heading down the right road in the development of our Audience Management Platform for Writers.

A recent presentation by McCarthy entitled The Big Ideas in Big (or Small) Marketing Data reinforced for us the critical role that “similarities” play in book marketing. The sweet spot, as McCarthy notes, is to use similarities to find the audience that is “unaware [of my book] and just might [buy)” it. These adjacent  or “look-alike” audiences are comprised of people who are similar to our own followers or to a specific profile. They share the same demographic characteristics, use the same hashtags, etc. They may, in fact, like the same books.

Set of Black and White Feather.

We have trod down the same path as McCarthy in searching for those look-alike audiences – though we may use different terms and perhaps have received different inspiration for doing so. We are inspired by the philosopher Wittgenstein’s meditations on how “language” means (through “family resemblances”) and also from the linguist de Saussure, who posited that language was comprised of similarities and differences between words or signs.

This is not a leap, of course, for most writers – or readers. Amazon, Netflix and other companies have fashioned their recommendation engines so that we are constantly reading or viewing or listening to “similar” things (fortunately we can be a fan of many genres!). And many social media users are experts at finding similar hashtags through the use of www.hashtagify.me and other tools.

So we have been, instinctively, using similarities (or analogies) all along in our search for an audience (and for meaning in general). And this makes sense – as Douglas Hofstadter writes in Surfaces and Essences, “analogy is the fuel and fire of thinking.” It also drives what we are doing at Find My Audience. We are trying to automate that process, however. Take, for example, the screen presented below.

 

__FMA_PROFILE_01b_

 

This is our Profile Screen. Here we ask writers to tell us what genre(s) their book fits into, similar books, and keywords or phrases that might describe their book. Later on, the writer will be able to provide a fuller profile, but for now, these inputs are sufficient. We use those inputs to search the social web not only for matches but for similarities to the inputs the writer entered. Below is a sample screen return from our search of Twitter.

 

fma-audience-twitter-people

 

Note that our application returns users who have been “ranked” as being potentially predisposed based on the language they are using. We then enable you to communicate directly with that user. By narrowing down the audience, we save the writer time and we provide a direct-to-consumer marketing vehicle.

There are a lot of neat feat features in our Audience Management Application and in the weeks to come we will start to share them with you. In the meantime, should you want to be on our beta list of users, send us an e-mail at mark@findmyaudience.com.

At Find My Audience, we understand that not all authors are marketers. That being said, growing your social audience can expand your readership and book sales. You don’t have to be a book marketer to find new readers online. We are here to simplify this process for you. Sign up today and connect with potential readers across the globe.

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Talking ‘Bout A Revolution: This Ain’t It

I’ve always loved Penguin, more specifically, the Penguin Classics. When I was an undergraduate, I set myself the task of reading every single Penguin Classic that had been published. I can’t say I reached that goal, but my book shelves still contain quite a few of those works, and I remember my time with them with feelings of joy and, yes, nostalgia.

So it was with great interest that I read about Book Country, a service that the Penguin Group offers to writers of genre fiction. David Shanks, CEO of Penguin Group, told the WSJ that the company had invested a “substantial amount of money” in the new technology.

And there’s the rub. I’m just not seeing any innovative technology. Yes, there are community and networking elements, and while helpful, these are not new innovations. Indeed, it makes it look like Penguin was a little late to the game, and cobbled together a variety of functional (read: social) elements to cloak their true intent: that is, to sell high-priced services and to take a distribution fee.

The wonderful Joe Konrath said that he “threw up in his mouth” when he looked at what Book Country was offering. Perhaps he realized that the lamb he was eating was really mutton?

Konrath has done a great job at detailing what Book Country is all about: high-priced formatting services and a stake in your revenues. Makes sense: for lack of better ideas, services are where the lowest-hanging financial fruit swings.

But what bothers me is simply the lack of innovation. I’ve worked with many publishers in my professional career, and we share the same abiding interest: a love of books. But with the exception of a few publishing houses (O’Reilly comes to mind), most publishers do not attract the best and brightest “technology” minds. They can’t–there simply isn’t the upside (or environment) that the small start-up down the street offers. Instead, publishing houses tend to hire folks who have graduate degrees in English. Great people (trust me, I used to be one of them) but they aren’t thinking of algorithms in their spare time.

A suggestion to the publishing houses: if you really want to be of help, take a look at what’s happening in Silicon Valley. There are quite a few companies that provide models for what aspiring writers need to market themselves.

At Find My Audience, we understand that not all authors are marketers. That being said, growing your social audience can expand your readership and book sales. You don’t have to be a book marketer to find new readers online. We are here to simplify this process for you. Sign up today and connect with potential readers across the globe.
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By |November 18th, 2011|EBook Marketing Innovations|0 Comments